Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and we offer a wide range of vegan-certified options. Check individual product pages for specific ingredient details.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products for a full refund or store credit, minus shipping costs.
How can I track my order?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer samples with every order?
Yes! Every GODA order includes two complimentary samples of our best-selling skincare or makeup products so you can discover your next favorite.