Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty experience; if a product doesn't meet your expectations, you can return it within 30 days of purchase. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original box or a secure mailer, ensuring all caps and lids are tightly sealed to prevent leaks.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing